Radisson Hotel Baku

My recent stay at Raddison was nothing short of remarkable, primarily due to its cozy, clean environment and prime location right in front of the famous boulevard. Everything I needed was conveniently within walking distance, adding to the ease of my visit. What truly set this experience apart was the exceptional service provided by Roshan at the reception. From the moment I arrived until the end of my trip, Roshan was a beacon of help and support. His ability to assist with any issues in the rooms and offer guidance throughout my stay was unparalleled. It’s rare to encounter such sincerity and care in hotel experiences, and Roshan’s dedication significantly enhanced my stay. The rooms themselves were very nice and cozy, perfectly suited for travelers. They provided a comfortable retreat after a day of exploring the city. I highly recommend Raddison for anyone visiting the area. The combination of a great location, comfortable accommodations, and outstanding staff, especially Roshan, makes for a memorable stay.

Locaiton is great, room was OK size wise & Clean.

My overall stay was satisfactory, although there was a language barrier with the cleaning staff. The hotel's location is excellent, right in the city center, which is highly convenient. One aspect to note is that while the hotel staff does show some leniency towards new clients, they strictly adhere to their rules. I checked out two days early, and they did not compromise on their policies, which is commendable in terms of rule enforcement but a slight flexibility could enhance customer attraction. The rest of the experience was quite good, especially with the cleaning staff. One lady in her 40s, despite not speaking English, took great care of us. Her pleasant demeanor and gestures helped manage everything smoothly, even with the language barrier. I don’t remember her name, but she did an excellent job.

The Radisson is in a great location close to the waterfront, and close to many restaurants. The mall literally across the street was also really convenient for some groceries and shopping on a rainy day. The room was quite big (we had the standard room) and the beds were very comfortable. Very good value for the money and location. The Breakfast buffet looked great but we had a continental breakfast which was also really fresh and worth the money. The gym was really well equipped as well and nice to have before breakfast. The front desk staff was absolutely great! (we cannot remember her name but it started with a "G" ). We had a horrible experience at a "boutique" hotel (beware that many in Baku are false advertised), and she was very helpful finding us a room at a reasonable price the next day. At check-in, the employee was also really fast, helpful and fun with us which also helped!

The accuracy of the room size and the pictures posted online !