Radisson Hotel Baku

My recent stay at Raddison was nothing short of remarkable, primarily due to its cozy, clean environment and prime location right in front of the famous boulevard. Everything I needed was conveniently within walking distance, adding to the ease of my visit. What truly set this experience apart was the exceptional service provided by Roshan at the reception. From the moment I arrived until the end of my trip, Roshan was a beacon of help and support. His ability to assist with any issues in the rooms and offer guidance throughout my stay was unparalleled. It’s rare to encounter such sincerity and care in hotel experiences, and Roshan’s dedication significantly enhanced my stay. The rooms themselves were very nice and cozy, perfectly suited for travelers. They provided a comfortable retreat after a day of exploring the city. I highly recommend Raddison for anyone visiting the area. The combination of a great location, comfortable accommodations, and outstanding staff, especially Roshan, makes for a memorable stay.

Locaiton is great, room was OK size wise & Clean.

The communication was very fast and easy. We were able to agree that we would be arriving at dawn after booking and would like to check in at this early hour, and we were also able to discuss with the reception that we would need to check out early in the middle of the night, as our flight was leaving at dawn. All staff were kind, attentive, courteous and polite. The hotel is in a great location. Although there is a large plaza in front, you can see the sea from the upper floors. The hotel is on a busy road, yet the noise was not too loud. The window can be opened, we were glad to have ventilation. The room is nice and of a decent size. The facilities are also quite good. I liked that there was normal water pressure in the shower so you could stand under a stronger jet of water. The bed was very comfortable. The fridge is a very good thing in the room. The breakfast had a great choice, a varied and plentiful selection, everything was very tasty. Drinking water was prepared in the room, it was also put out in the morning and was available in the lobby during the day.

My overall stay was satisfactory, although there was a language barrier with the cleaning staff. The hotel's location is excellent, right in the city center, which is highly convenient. One aspect to note is that while the hotel staff does show some leniency towards new clients, they strictly adhere to their rules. I checked out two days early, and they did not compromise on their policies, which is commendable in terms of rule enforcement but a slight flexibility could enhance customer attraction. The rest of the experience was quite good, especially with the cleaning staff. One lady in her 40s, despite not speaking English, took great care of us. Her pleasant demeanor and gestures helped manage everything smoothly, even with the language barrier. I don’t remember her name, but she did an excellent job.

Great sized room and an excellent view of the city and bay. The breakfast was amazing with a large selection of food. The staff were friendly and very accommodating. There is a shopping centre across the road with ease of access too. The staff were very helpful when our aircon wasn't working properly in our room. I'd happily rebook the hotel again.