Radisson Hotel Baku

The location is excellent. We walked to.most of the places of interest from Radisson. Park Bulvar Mall - an excellent mall is just opposite Radisson and we walked over via the overhead bridge. Best to stay at Radisson as you can walk to Deniz Mall Baku Eye Carpet Museum via Baku Boulevarf. Bonus : on 1/1/2024 at midnight we observed fiteworks from our room. Fantastic !!

The communication was very fast and easy. We were able to agree that we would be arriving at dawn after booking and would like to check in at this early hour, and we were also able to discuss with the reception that we would need to check out early in the middle of the night, as our flight was leaving at dawn. All staff were kind, attentive, courteous and polite. The hotel is in a great location. Although there is a large plaza in front, you can see the sea from the upper floors. The hotel is on a busy road, yet the noise was not too loud. The window can be opened, we were glad to have ventilation. The room is nice and of a decent size. The facilities are also quite good. I liked that there was normal water pressure in the shower so you could stand under a stronger jet of water. The bed was very comfortable. The fridge is a very good thing in the room. The breakfast had a great choice, a varied and plentiful selection, everything was very tasty. Drinking water was prepared in the room, it was also put out in the morning and was available in the lobby during the day.

My overall stay was satisfactory, although there was a language barrier with the cleaning staff. The hotel's location is excellent, right in the city center, which is highly convenient. One aspect to note is that while the hotel staff does show some leniency towards new clients, they strictly adhere to their rules. I checked out two days early, and they did not compromise on their policies, which is commendable in terms of rule enforcement but a slight flexibility could enhance customer attraction. The rest of the experience was quite good, especially with the cleaning staff. One lady in her 40s, despite not speaking English, took great care of us. Her pleasant demeanor and gestures helped manage everything smoothly, even with the language barrier. I don’t remember her name, but she did an excellent job.

Sited on shoreline of the Caspian Sea, our 9th floor bedroom had a great view and was quiet. The staff were all friendly and helpful and the breakfast was good with a variety consistent with other Radisson Hotels we have stayed in. It is a 5 minute walk from the town centre and therefore a good position for exploring the city

The Radisson is in a great location close to the waterfront, and close to many restaurants. The mall literally across the street was also really convenient for some groceries and shopping on a rainy day. The room was quite big (we had the standard room) and the beds were very comfortable. Very good value for the money and location. The Breakfast buffet looked great but we had a continental breakfast which was also really fresh and worth the money. The gym was really well equipped as well and nice to have before breakfast. The front desk staff was absolutely great! (we cannot remember her name but it started with a "G" ). We had a horrible experience at a "boutique" hotel (beware that many in Baku are false advertised), and she was very helpful finding us a room at a reasonable price the next day. At check-in, the employee was also really fast, helpful and fun with us which also helped!